Can I park at the Cruise Port?
A reliable resource for finding parking is the official website of Canada Place Cruise Ship Terminal, the cruise port of embarkation. To get more information about the cruise port, including a list of available parking places, click here. For more information on ground transportation and directions to the Port, please click here. Please keep in mind that this is an open loop cruise, therefore, we will not be returning to Vancouver upon disembarkation. We will disembark at Los Angeles World Cruise Center.
Where is the Vancouver Cruise Port?
Canada Place Cruise Ship Terminal is located at 999 Canada Pl, Vancouver, BC V6C 3E1, Canada. For more information, please visit the cruise port's website.
Where is the Los Angeles Cruise Port?
Los Angeles World Cruise Center is located at 100 Swinford St, San Pedro, CA 90731, United States. For more information, please visit the cruise port's website.
How will I get to and from the airport?
Airport to Pier: When you arrive at Vancouver International Airport, there are multiple options you can choose from. You may utilize Public Transportation, taxis, or ride-sharing services. Click here for more information.
Celebrity Cruises may also offer transfers to and from the airports. This must be purchased in advance by contacting Celebrity Cruises at: 844.278.9746.
Pier to Airport: It is at the guest's discretion as to which airport they prefer. Celebrity Cruises may offer transfers from the cruise port to various airport locations. This accommodation can be reserved at the Guest Services desk onboard the ship or can be purchased in advance through Celebrity's Pre-Cruise Planner.
How do I board the ship?
When you arrive at the Celebrity Summit Terminal, you will check your luggage with the ship porters. Please make sure that you have attached your Celebrity luggage tags (available to print, during online check-in). The porters will have additional luggage tags available for your use. Once you give the porter your luggage you will not have access to it until it has gone through TSA-style security and been delivered to your stateroom.
Please do not place your boarding documents (including your passport and Celebrity Cruises Xpress pass) in your checked luggage as you will need them to continue through the boarding process. Once onboard the ship, your SeaPass card can be found on your stateroom door/mail slot. The SeaPass card will serve as your stateroom key to use for all your onboard expenses, and the card you use to get on and off the ship at our ports of call.
Please note: to control the flow of guests in the terminal, Celebrity requires guests to select a Terminal Arrival Time during the Online Check-In process. You must arrive at the Terminal during your selected boarding window. If you arrive outside of the window, you will be required to wait outside of the Terminal until space in the Terminal permits. If you purchased One-Way Ground Transportation to the Pier via Signature Jazz Cruises, please select the latest assigned time window during the Online Check-In process. Signature Jazz Cruises will override this window to accommodate the timing of the coach arrival.
What can I bring with me on board the ship? What can I NOT bring?
It is essential that you carry your travel documents with you throughout the check-in process. These documents include your passport and Celebrity Cruises Xpress Pass. Please carry important medications with you as well.
Guests are welcome to carry bottled water, snacks, etc onboard the ship. Guests 21+ are allowed to carry up to (1) 750mL bottle of wine per person.
Celebrity Cruises prohibits items with heating elements or open flames, marijuana (even for medicinal purposes), drugs or other illegal substances, weapons, explosives, and other dangerous items. However, curling irons/hair straighteners are permitted on the ship, and each stateroom is equipped with a hair dryer.
Is there laundry service onboard the ship?
Yes! Celebrity offers full laundry, dry cleaning, and pressing services onboard at a reasonable price. Rates will be available in your stateroom.
How do I Check In with Celebrity Cruises?
Prior to sailing, Celebrity Cruises will provide Jazz Cruises with each guest's Celebrity Cruises' Reservation Number. We will pass along this number to you as soon as we receive it from Celebrity. Please note that this number is different from your Jazz Cruises' Reservation Number. The Celebrity Cruises' Reservation Number will allow you to Check In for your cruise via Celebrity's website. This will give you access to your stateroom information, boarding/Xpress pass, luggage tags, and allow you to purchase Drink Packages, Wi-Fi Packages, Excursions, and onboard experiences such as Spa appointments. For any questions regarding the Check In process, please call Celebrity at 844.278.9746.
When and how do I print my boarding pass and/or luggage tags?
Using your Celebrity Cruises' Reservation Number, you will Check-In for your cruise via Celebrity's website or app. This will give you access to your stateroom information, boarding/Xpress pass, and luggage tags. Please print your luggage tags and affix to your checked luggage after your flight but prior to arriving at the cruise terminal. For any questions, please call Celebrity at 844.278.9746.
How do I purchase Drink Packages, Wi-Fi Packages, or excursions?
Using your Celebrity Cruises' Reservation Number, you will Check-In for your cruise via Celebrity's website or app. This will give you access to purchase Drink Packages, Wi-Fi Packages, Excursions, and onboard experiences such as Spa appointments. For any questions, please call Celebrity at 844.278.9746.